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SHIPPING & RETURNS

Shipping Policy

Last updated 7/14/2021

Thank you for visiting and shopping at SLAB-SAFE.com. Following are the terms and conditions that constitute our Shipping Policy.

 
DOMESTIC SHIPPING POLICY: Shipment processing time All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.  
 
SHIPPING RATES AND TIMES: Shipping options, charges and times for your order will be calculated and displayed at checkout.
 
SHIPMENTS TO P.O. BOXES: SLAB-SAFE.com only ships to physical addresses within the U.S., U.S. Territories. We do not ship to P.O. Boxes.
 
SHIPMENT CONFIRMATION AND ORDER TRACKING: You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours. If tracking shows "delivered" but order has not been received. A delivery investigation must be filed within 30 days of the expected receipt date. To request an investigation of a non-delivered item please email info@slab-safe.com with your order number.
 
CUSTOMS, DUTIES & TAXES: SLAB-SAFE.com is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
 
DAMAGES: SLAB-SAFE.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.
 
INTERNATIONAL SHIPPING POLICY: We currently do not ship outside the U.S. - to purchase our products internationally, please visit Amazon or eBay.
 
RETURN POLICY: Our Return & Exchange Policy provides detailed information about options and procedures for returning your order.

Return & Exchange Policy

Last updated 7/14/2021

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a a full refund or store credit or an exchange. Please see below for more information on our return policy. 

RETURNS: All returns must be postmarked within 30 days of the purchase date. All returned items must be in be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS: To return an item, please email customer service at info@tradingcardsale.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging [and include your proof of purchase/and the return form provided/and other], and mail your return the following address:

 

SLAB-SAFE

Attn: Returns

RMA #

Street Address

City, State, ZIP

 

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS: After receiving your return and inspecting the condition of your item, we will process your [return/exchange/return or exchange]. Please allow at least 7 days from the receipt of your item to process your return/exchange. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed.

QUESTIONS: If you have any questions concerning our return policy, please contact us at:

info@slab-safe.com

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